Hola friends, family and travelers!
We hope you’re all well and managing through the national and international stay at home orders. Like many, we’re eager to get out of the house to socialize and travel. However, we’re practicing an abundance of caution and putting safety first for our family, friends and guests. Because of the rapidly changing environment, we’d like to share a few details about Yelapa and Casa Flourish for our upcoming guests and those of you that are thinking of planning your next getaway.
-- Yelapa Status --
Yelapa has managed very well over the course of the COVID pandemic. Yelapa authorities have notified the community and businesses of social distancing and business operations guidelines as Yelapa has reopened to tourists.
-- Cancellations due to COVID --
Starting in the beginning of March, we began communicating with guests having reservations in March, April, May and June 2020 to work through cancellations. We made the decision to forego the standard cancellation policy and provide credit for our guests to use at a future date either at Casa Flourish or Casa Journey (opening in 2021). We’re so grateful for our guests and appreciate how we’re able to work so well together. You’re our Yelapa family and we’re excited to host each of you in the near future!
-- Booking Casa Flourish --
At this time, Yelapa and Casa Flourish are OPEN. Due to the uncertainty in traveling and timing, we’ve updated our cancellation policy in order to relieve the stress of booking in uncertain times. Should your trip be impacted by authority mandated COVID related travel restrictions, your payments will be available to you as credit to rebook a future date in Casa Flourish or Casa Journey. For example: You book a week stay in January 2021 and COVID travel restrictions impact your ability to travel to Yelapa on your dates. Your full payment will be available to you to book a future date.
-- Flexible Booking --
We’re being flexible to help our guests feel the freedom and excitement to plan their next Yelapan adventure.
To health and travel (A la salud y al viaje)!